Comic-actor Vir Das on Tuesday took to X (previously Twitter) to recount his irritating expertise of flying Air India just lately together with his spouse. In his publish, the comedian-actor requested the airline to reclaim its wheelchair.
Das mentioned that he had pre-booked a wheelchair for his spouse, who had a fracture in her foot. Though Das had pre-booked the wheelchair, the airline didn’t coordinate correctly or ship on it.
“Pricey Air India please reclaim your wheelchair. I am a lifetime loyalist. I consider you’ve got received the nicest cabin crew within the sky, this publish pains me to write down. My spouse and I booked Pranaam and a wheelchair as a result of she’s received a foot fracture that is nonetheless therapeutic,” he wrote in his publish.
He additional mentioned that they paid ₹50,000 per seat and received a damaged seat and damaged leg rests in return.
“We’re flying to Delhi. 50 grand a seat. Damaged desk, damaged leg rests, her seat is caught reclined, will not straighten absolutely. We’re advised the flight is ‘newly refurbished’. Two hours late, we get off in Delhi and we’re advised it is a stepladder. Once more wheelchair and encalm pre-booked,” he mentioned.
Encalm is a non-public firm that provides wheelchair help at a number of Indian airports by way of its Atithya service. He mentioned that the air hostesses and the bottom workers have been completely clueless on methods to sort out the state of affairs.
“I ask the air hostesses on the entrance of the airplane to help my spouse whereas I carry 4 luggage. Silence and a clueless take a look at one another. We step off the airplane to the highest of the ladder. I ask an Air India male floor workers member to assist us, seems to be at me, shrugs, and ignores me.”
He additional wrote that he knowledgeable one other airline staffer about what occurred, to which the latter replied: “Sir kya karein… sorry”. In keeping with his publish, Das needed to undergo fairly the ordeal even in spite of everything this.
“We get to the terminal, encalm individuals inform wheelchair workers that we had pre-booked a chair. He is clueless. There’s wheelchairs in every single place. No workers as a result of the flight is late. I seize a chair and wheel her to baggage declare, then out of the airport to the parking.”
